Have questions? Call now!(ID:293176)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A popup will show up. It comprises in-depth info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of video tutorials demonstrating how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, explore our extensive Frequently Asked Questions database, which contains questions asked by real people and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24/7 and eager to help you with any query. Each trouble ticket you send will be responded to within 60 minutes (the average trouble ticket response time being approximately 20 mins), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 293176

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com